Privacy Policy

Privacy Policy

Introduction

Welcome to http://collision-frame-repair.autobodyshop-talk.com (referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, applications, services, and products. By using our platform, you consent to the practices described in this policy.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Services: When you sign up as an authorized user and access our applications or services, we collect and process your personal data to provide a seamless experience.
  • Visiting Our Websites: Every time you navigate our websites, we may gather information about your visit, including pages viewed, interaction patterns, and device details.
  • Communication: We may reach out to you via various channels like email, phone calls, or SMS for newsletters, updates, surveys, or direct marketing purposes.

Personal Data Collection

We collect multiple types of personal data, which can include:

  1. Account Information: Details associated with your user account, such as username, password (hashed and salted), and profile settings.
  2. Payment Information: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses for transaction processing.
  3. Financial Information: Bank account details (for direct deposits or refunds) and financial records related to transactions.
  4. Purchase Information: Product orders, order history, shipping addresses, and purchase preferences.
  5. Mobile Device Identifiers: Unique device IDs, advertising IDs, and mobile network information for analytics and ad personalization.
  6. Location Data: GPS coordinates or other location-based services data to provide location-specific services.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  8. Social Media Information: Data from social media platforms when you choose to log in through these accounts for a seamless experience.
  9. Product Information: Details on the products you view, search for, or purchase on our site.

We obtain this data through direct user input, automatic collection by our systems, and third-party sources who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your browser to enhance your experience on our website:

  • Strictly Necessary Cookies: These cookies enable core functionalities like login, navigation, and access to secure areas of the site.
  • Preference Cookies: They remember settings like language preferences or display options for a personalized user experience.
  • Analytics Cookies: Used by analytics tools to collect aggregated data about your interactions with our website, helping us improve performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for various reasons:

  • Legal Obligations: We may need to keep certain data for compliance with laws, regulations, or legal processes.
  • Business Operations: Data required for our internal operations, product development, research, and analytics.
  • Customer Support: To assist with customer inquiries, resolve disputes, and provide post-sales support.

Once the purpose for which data was collected is fulfilled, we will delete or anonymize it from our systems, unless retention is required by law.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: Data transmission and storage are secured through encryption protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Strict access controls are in place, ensuring that only authorized personnel can access sensitive information.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Depending on Location)

Your privacy rights vary based on your geographical location. Here are some common rights granted to individuals:

  • Access and Rectification: The right to access and request corrections or deletions of personal data held by us.
  • Erasure and Data Portability: In certain jurisdictions, the right to have your data erased (also known as the ‘right to be forgotten’) and to receive it in a portable format.
  • Restriction: Limiting the use or disclosure of your personal data under specific circumstances.
  • Objection: Objecting to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: The right not to face unfair treatment due to exercising your privacy rights.

To exercise these rights, please reach out to our dedicated privacy team via the contact details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website.

Contact Information

For any privacy-related inquiries, feedback, or requests:

We value your trust in handling your personal data, and we are committed to maintaining the highest standards of information security and privacy.